Documentation

Billing, refunds & invoices

How payment works, the money-back guarantee, and getting an invoice.

How payment works

Packs are a one-time charge — there is no subscription. Payment is processed securely through Stripe; we never store your full card details.

Money-back guarantee

Every pack is covered by a 14-day money-back guarantee. If you do not get a single headshot you are happy with, email us and we will refund the purchase.

Invoices & expensing

  1. After purchase, an itemised receipt is emailed to you automatically.
  2. Need a company-addressed invoice? Reply to that receipt or email us with the billing details.
  3. Team plans are billed on a single invoice for the whole rollout.

AI headshots are a legitimate, invoice-ready business expense — most customers expense them like any other professional service.